NEW SIZE CRATE - LOWER & WIDER
The NEW Half Size Kiln Dried BIRCH Logs Crate is a great size option for occasional & regular users. The Half Size Crate comes in a strong timber frame, pre stacked and full of Kiln Dried Logs which are all a maximum of 25cms in length with mixed widths from approx 6-15cms, so no need to waste time stacking your logs by hand & finished off with a clear pallet wrap and topper for transportation, so just pick the logs you need and go light your fire. So much easier than loose logs
BIRCH burns really well and nice and hot and it's a great option for smaller stoves as it lights very quickly generating heat almost immediately and has a high calorific value. Birch burns slightly more quickly than Oak & Ash but nevertheless generates a very good heat output, bright lively flames and a very nice aroma and because it lights very quickly it generates heat quicker. In terms of BTU created Kiln Dried Birch is very similar to Ash and only slightly behind Kiln Dried Oak.
Don't be fooled by cheaper prices as some crate sizes are smaller than ours
Our Kiln Dried Logs fit most wood burning stoves and the crate gives you a mixture of log widths which are all a maximum of 25cms in length and they are packed 4 rows deep
Crate Size - 118cms x 105cms x 80cms (external)
100% BIRCH Kiln Dried Hardwood
Logs are maximum 25cms length & 6-15cms at widest width which should fit most stoves
Stacked Volume approx 1 cubic metre
Moisture content 10-20% on average 15% or less
Weight approx 400kgs
Don't be fooled by cheaper prices as some crate sizes are smaller than ours
WE ARE ONE OF THE VERY FEW COMPANIES WHO DO NOT HAVE DELIVERY SURCHARGES TO ENGLISH POSTCODES
FOR SCOTTISH POSTCODES OUR DELIVERY SURCHARGES (IF APPLICABLE AS ONLY A FEW INCUR SURCHARGES) ARE POSSIBLY THE MOST COMPETITIVE ON THE INTERNET
PLEASE READ OUR FULL DELIVERY TERMS CAREFULLY - THE CONTRACT WITH ALL LOG COMPANIES IS KERBSIDE DELIVERY - It is purely at the discretion of the delivery driver if he can assist with the movement of the logs but we can not guarantee this - we are better to be honest and upfront with you before you place your order.
PLEASE ENSURE YOU PUT A VALID TELEPHONE NUMBER - BOTH MOBILE & LANDLINE NUMBERS ARE ESSENTIAL SO DRIVERS CAN GET IN TOUCH TO ENSURE DELIVERY GOES SMOOTHLY We do not dispatch logs without confirming delivery instructions as logs are very heavy and difficult to move if left in the wrong place or if access is difficult. We also recommend someone be at the property to accept delivery to ensure all runs smoothly. If paying with PAYPAL ensure your information is up to date
Order by 3.00pm For Dispatch TODAY (Mon - Fri)
All orders placed by 3.00pm will be dispatched that day Mon-Fri. Any orders placed after 3.00pm will be dispatched the following working day. If you order over the weekend your order will be dispatched on Monday as we do not dispatch of Saturdays & Sundays. Orders placed before 3.00pm Mon - Fri will arrive on the 2nd working day after placing order, if you order after 3.00pm it will be dispatched the next working day and it should arrive on the 2nd working day from dispatch. NEED IT QUICKER ? WE CAN DELIVER NEXT DAY - Please note that Next Day, AM delivery, PM delivery and Saturday delivery options are also available as an optional extra at checkout.
Smaller items and Sample Boxes & Packs are sent with DPD unless you have ordered with your Logs and then they will go on your pallet or on top of your crate wherever possible. DPD is a 2 day service but often they arrive earlier.
Delivery is FREE to most areas and is dispatched on a 2-3 working day service to standard areas of the UK, but certain postcodes do incur a delivery surcharge due to geographical area and this is clearly stated at checkout when you enter your postcode. You can also specify the following
Preferred Delivery Day - Select Your Preferred Day (at least 2 days in advance excludes weekends)
AM Delivery (9am-12pm) For £10
PM Delivery (1pm-5pm ) For £10
Saturday AM Delivery For £50
Next Working Day Delivery for £10 (Order By 3pm for next day)
You can select any of these options on the checkout page with the costs clearly displayed
We don't deliver FREE (but we do deliver) to Northern Scotland, Aberdeen, Highlands & Islands, Northern Ireland, The Isle Of Wight, Isle Of Man, there is a delivery surcharge at checkout, it will be there for YOU TO TICK & SELECT the surcharge on DELIVERY Option page (this surcharge is based on single units ONLY).
Mid Scotland Postcodes DD & PH1-13 - £14.99 Surcharge - PER ITEM
Highlands Postcodes Selected IV,All Of AB, - £19.99 Surcharge PER ITEM
Highlands Postcodes IV21-63 KW,PA20-78,PH14-50 £80 PER ITEM
Isle Of Wight - £80 Surcharge PER ITEM
Isle Of Man - £99 Surcharge PER ITEM
Unfortunately the REMOTE SURCHARGES are PER ITEM so if you need more than one crate or log package you need to make two individual orders.
PLEASE put a contact Telephone Number on your order where we can reach you and a valid email address for contact.
Currently we do not deliver to The Channel Islands. If you are unsure please call us on 01661 881957 0r 07802 735801. (Accessories and Sample Boxes are dispatched via Royal Mail or Courier and not on a pallet unless specified in the product)
Our Kiln Dried logs will be delivered by National Pallet Courier Pallet Track and your logs will be protected & wrapped in a clear protective pallet wrap on a pallet. (Crates come on their own pallet base) Please note we do not waste money on new pallets as we try to keep our prices low so you may get a sturdy but used pallet. We do not collect or take the pallets away, logs are extremely heavy and can only be delivered on a pallet. The drivers do not unpack or stack logs they are contracted to deliver KERBSIDE ONLY
Pallet Track is one of the UK’s leading pallet freight distribution networks, offering Next Day, Premium and Economy services throughout the UK
With state of the art CCTV and undercover load checking areas, Pallet Track are fully equipped to ensure that every pallet reaches its destination on time and in excellent condition. Pallet Track may contact you on the morning of delivery with an approximate delivery time so please ensure you add a contact telephone number.
The vehicle delivering your logs will normally be a curtain sided lorry equipped with a tail lift. The driver will drop your load with the aid of the tail lift and then with a pallet truck move the logs to within reason wherever you require but common sense prevails as to where the driver can gain access and the accessibility of the property, also the driver has to ensure he does not block public roads and access. We can only GUARANTEE KERBSIDE DELIVERY and anything else will be at the discretion of the driver, (please note there is only 1 driver who has no assistance and it is vital someone is there to assist) but we must say we usually find most drivers are very courteous and helpful. If there is someone available at the property at the time of delivery a second pair of hands is always a great help for the driver and helps ensure a smooth delivery
NB there are some common sense restrictions that will apply, pallet trucks have very small front wheels and are unable to deal with gravel drive ways or any broken surfaces, steep gradients or inclines, grass or soft soil. You have to bear in mind that these logs are very heavy so steep inclines & uneven surfaces make it virtually impossible for the driver to manoeuvre the pallet and in these circumstances the driver may be forced to leave your delivery on the pavement (kerbside) outside the property. Also bear in mind that the driver can not park or offload if he is blocking a road or access. If a driver has to cancel a delivery because he feels it is unsafe or an impossible delivery location a cancellation fee will be incurred so if you are unsure PLEASE call us first to discuss delivery options.
If a delivery is refused or has to be re-delivered there will be a re-delivery charge to be paid. If there is a failed delivery and the order has to be returned to us the cost of any delivery surcharges paid and delivery back to us will be deducted from your refund.
Whilst we offer a 2-3 day Free Delivery service we can not be held responsible for delays & incidents outside of our control and because it is a Free Delivery we are unable to offer compensation unless the delay is our fault. Usually 95% of deliveries make it within 2 days maximum but occasionally it may take longer and please bear in mind external factors such as weather.
Our Accessories are delivered by DPD or Royal Mail depending on the size & weight
Should anything go wrong with your delivery, please contact us straight away by e-mail to firstname.lastname@example.org or by phone on 01661 881957 or 07802735801 and we’ll our best to provide a solution to the problem that is to your satisfaction. We want to ensure the service you receive from us is first class and friendly and we are always here to help